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Sales Management – Build a winning sales team

Don’t rely only on top performers – build, develop and lead a sales team that performs consistently

Sales Management

CTO’s Sales Management – Build a winning sales team is a full-day program for sales leaders and managers who need to build, develop and sustain a high-performing sales team rather than trying to get the results themselves. It covers recruiting for sales capability, setting meaningful KPIs, coaching for performance, managing underperformance and building a sales culture that drives consistent results across the whole team.

Duration

Full day

Delivery

Onsite, online or hybrid

Group size

1 to 3 / 4 to 15 / 16 to 20

Prerequisites

None

  • Sales Management: Building a Winning Sales Team

    The challenge

    Most sales managers were promoted because they were exceptional salespeople. Nobody taught them how to build a team of exceptional salespeople. The skills that made them a top performer – the personal drive, instinct, competitive intensity – do not automatically translate into the skills required to develop, motivate and manage others.

    The result is a sales team that depends on the manager’s own performance, a few inherited top performers and a majority of reps who are capable but inconsistent. The organisation is not building a sales capability. It is running on an individual’s brilliance.

    The job of a sales manager is not to be the best seller on the team. It is to build the best team of sellers and that requires a completely different set of skills.

    This program makes that transition. It gives sales leaders the specific management skills to recruit well, coach deliberately, set meaningful KPIs and build the culture and accountability that drives consistent performance across the whole team, not just the top third.

    Who should attend

    • Sales managers and sales directors responsible for the performance of a sales team
    • Senior sales representatives moving into sales management for the first time
    • Business owners who lead their own sales team and want to build it beyond reliance on themselves
    • Sales leaders whose teams show significant performance variation and want a more consistent output

    Course at a glance

    Full day
    Onsite or online
    1–20 participants
    None
    Foundation to intermediate

    Ready to build a sales team that performs without you having to carry it?

  • What this course covers

    The program covers the full scope of sales management — from building a team to sustaining its performance over time.

    Building and developing The team

    • Recruiting for genuine sales capability rather than relying on instinct — the qualities and skills that predict sales performance
    • Onboarding new sales team members in ways that accelerate performance rather than just covering product knowledge
    • Coaching for performance — using structured coaching conversations to develop capability rather than just review results
    • Identifying and developing each team member’s specific development priorities across the full sales process

    Leading performance and culture

    • Setting KPIs that drive the right behaviours and not just the metrics that are easy to measure
    • Managing sales performance honestly — addressing underperformance early and directly before it becomes entrenched
    • Running effective sales meetings that drive pipeline momentum rather than just reporting activity
    • Motivate diverse sales personalities and maintain momentum
    • Address performance issues and hold salespeople accountable

    Course at a glance

    Full day
    Onsite or online
    1–20 participants
    None
    Foundation to intermediate

    Ready to build a sales team that performs without you carrying it?

  • Intermediate to Senior – sales managers and team leaders with direct sales team responsibility

    Designed for anyone with direct responsibility for the performance of a sales team – from first-time sales managers through to experienced sales directors wanting to strengthen their management approach. No formal management qualifications required. Most valuable for sales leaders who have come through the ranks as top performers and are now learning to build team capability rather than carrying it themselves.

    Course at a glance

    Full day
    Onsite or online
    1–20 participants
    None
    Foundation to intermediate

    Ready to build a sales team that performs without you carrying it?

  • What you will be able to do

    By the end of this program, participants will be able to:

    • Recruit for genuine sales capability – identifying the qualities that predict consistent sales performance in their specific environment
    • Coach individual sales team members using structured frameworks that build capability rather than just reviewing results
    • Set KPIs that drive the right sales behaviours and create the pipeline activity that leads to consistent revenue
    • Address underperformance directly and early, before it becomes entrenched and starts affecting team culture
    • Run sales meetings that drive genuine pipeline momentum rather than consuming time in activity reporting
    • Build a team sales culture where accountability is shared, peer learning happens naturally and ambition is collective
    • Retain top performers by understanding what genuinely keeps high-capability people engaged and growing

    Course at a glance

    Full day
    Onsite or online
    1–20 participants
    None
    Foundation to intermediate

    Ready to build a sales team that performs without you carrying it?

  • How CTO makes the learning stick

    Before training

    CTO works with you and your nominated contact to understand the structure of the sales team, the current performance landscape and the specific management challenges being faced. The session is designed around your actual team context – the product, the market, the current KPI framework and the management challenges that are most pressing right now.

    During training

    Participants work through realistic sales management scenarios including coaching conversations, performance discussions and KPI-setting exercises. All scenarios are drawn from the team’s actual sales environment. The facilitator draws on real sales management experience throughout the day.

    After training

    Participants receive a sales management toolkit including coaching conversation frameworks, KPI-setting guides and performance management templates. Extended programs combining Sales management with CTO’s broader leadership training or Coaching for development are available for organisations investing in comprehensive sales leadership capability.

    Course at a glance

    Full day
    Onsite or online
    1–20 participants
    None
    Foundation to intermediate

    Ready to build a sales team that performs without you carrying it?

Ready to build a sales team that performs without you carrying it?

Talk to a CTO specialist about how this program can be customised for your sales structure and team.