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Australian managers reviewing EOFY leadership training and team capability checklist

Is Your Team Ready for the New Financial Year?

Australian managers reviewing EOFY leadership training and team capability checklist

As the financial year-end approaches, managers across Australia are reviewing team performance and planning for FY2026-27. The blog is a guide covering two practical tools, viz., a training needs checklist to identify capability gaps before July and a framework for running effective mid-year performance conversations. The insights draw on CTO’s 28+ years of leadership training and management development experience across Australian organisations.

May is the month when most Australian managers feel the quiet pressure of a financial year drawing to a close. At the same time, they also have a team that may or may not be ready for what comes next. While this period is meant for some serious thinking and brainstorming sessions about capability gaps, it’s also meant to witness the mid-year performance conversation. Both are high-value activities. With capability discussion comes decisions about the team’s training needs. At CTO, we recommend organisations in Australia to prioritise the most suitable corporate training courses before July.

This blog is a guide that covers both the crucial aspects of corporate organisations at the EOFY. It provides a practical checklist that can be of great help to managers when it comes to identifying their teams’ development needs before the new FY begins. The blog also discusses the framework for effective mid-year performance conversations that will actually make a difference.

Why do timely decisions about EOFY training needs matter?

Before you make a decision regarding your team’s professional training courses, slow down, take a pause and ask the right questions. These questions are the ones worth working through now.

People & leadership

New or emerging leaders

Do any team members need foundational management training before taking on more responsibility in the new year?

Supervisors struggling

Are frontline supervisors getting the support they need, or are they managing on instinct?

Coaching culture

Are your leaders developing their people, or solving every problem themselves?

Team performance & communication

Persistent performance issues

Are there any recurring concerns that can be addressed by training, not just feedback?

Communication breakdowns

Are you repeatedly observing issues, like unclear expectations, misalignment, or team conflict patterns?

Customer-facing teams

Has service quality been consistent? Are complaints/escalations higher than expected?

Tools & systems

Microsoft 365 adoption

Is your team actually using the tools you are paying for? Or is the team just working around them?

New system rollouts 

Do you feel any of the planned upcoming changes (in FY26/27) require a structured training program well before they land?

Did you say ‘YES’ to more than two questions? Then that’s your priority list of professional training needs for the new financial year!

As mentioned earlier, the time to act upon these identified training needs is before July. Missing this timeline can mean another crucial financial year without the right capability in place.

Manager conducting a mid-year performance conversation with an employee

What does a good mid-year performance conversation actually look like?

Being in Australia’s corporate training industry for more than three decades now, we understand that most managers dread the mid-year review. They either rush through it, make it a one-way debrief, or simply steer the discussion away from difficult topics. None serves the manager or the employee well.

Most performance review sessions happen in June and are forgotten in July. We believe managers should be aware of what separates a conversation from the kind that employees tend to forget by the time the first quarter comes to an end. Here is what you can do as a manager to ensure your mid-year performance conversation is effective enough to make a difference.

Before the conversation

  • Review the goals set at the start of the year: Not just your impressions of performance.
  • Prepare specific examples, both where things are going well and where development still has a lot of scope.
  • Give the employee enough time, too. Send a prompt 48 hours before, to prepare. 

During the conversation

  • Start with their perspective. Ask how do they think the first half of the year has gone before you offer yours.
  • Be specific about what you mean by ‘good’. Vague feedback (“You could have communicated better.”) is often not actionable.
  • Focus on development, not just assessment. Offer your input on what the person needs to learn, practise or do differently.
  • End with clarity – agreed actions, a development focus and a mutually decided timeline make it a clear, positive end.

That one ‘game changer’

Now’s the time to know that one question that changes the whole conversation – “What’s one thing I could do differently to better support your development this year?”

We know most managers never ask it, whatever the reason is. We recommend asking this because it can really be the ‘game changer’ for you and your team. The ones who ask tend to have teams that are more open, more engaged and more proactive toward your feedback.

Driving effective, fruitful performance conversations is certainly one of the most underrated leadership skills, and like any other skill, it improves with the right training and practice. CTO’s range of leadership training courses involves both development and learning to lead programs, with practical tools and real-scenario practice that managers start applying immediately.

Professional leadership and management development training session in Australia

Now is the best time to plan the new financial year!

The organisations that enter FY2026-27 with more capable teams will enter as stronger players. It means they have used the EOY time thoughtfully, while others may wait until August, only to end up with already visible skill gaps.  

CTO delivers customised leadership training, management development, and professional development programs across Australia – both onsite and online, built around your team’s real situation and your organisation’s specific goals.

Already started planning your team’s FY2026-27 training? That’s great!

Speak with a CTO specialist to know what the most suitable programs are given your team’s capability needs.

Frequently Asked Questions – Leadership Training and Mid-Year Performance Reviews

Are performance review and development conversation the same?

A performance review assesses what has already happened. A development conversation focuses on what comes next, what the person needs to learn, practise, or change to perform better in the coming period. Effective mid-year conversations do both: they acknowledge what has happened and create a specific, agreed development focus going forward. CTO’s Coaching for Development program teaches managers to hold this kind of conversation well, consistently, and in a way that employees respond to positively.

What leadership training is most useful for managers heading into a new financial year?

The programs with the most immediate impact for managers at EOFY are Coaching for Development, which builds the ability to develop team members through structured conversations rather than just directing and Learning to Lead, which gives new or emerging managers the foundational skills they need before stepping into greater responsibility. Both are available onsite or live online across Australia through CTO’s customised leadership training programs.

How do I make mid-year performance conversations less awkward?

The awkwardness usually comes from approaching the conversation as a judgment rather than a development discussion. When managers shift from “Here’s my assessment of you!” to “Here’s what I’ve noticed and what I think would help you grow!”, the conversation changes entirely. Preparation helps significantly – both your own, and giving the employee time to reflect beforehand. CTO’s management training programs include practical coaching conversation frameworks that managers can apply immediately.

Can you organise management training quickly before the end of the financial year?

Yes. CTO regularly works with Australian organisations to schedule and deliver management training programs within short time frames. Whether you need a half-day targeted workshop before June 30 or a structured multi-session program kicking off in July, CTO can design and schedule a program around your timeline. Call 1300 667 660 or submit a request at cto.com.au/course-enquiry/ to discuss your requirements.

These are the most common questions managers across Australia are asking right now. Have more questions?

Call 1300 667 660 | Visit https://cto.com.au/

10 Ways Your Business Benefits From Using Social Media

Social networks can bring a whole new dimension to your business. Used effectively, social media can provide benefits to your business that you just can’t get any other way. Using social media means you can:

1 Differentiate your brand

How does one small business stand out from all the others? Use social networks to emphasis the areas you specialise in. Explain what makes you different from the rest.

2 Build your reputation

Show your knowledge by posting regularly on relevant topics. Prove your efficiency by responding to clients queries quickly. Happy customers are more willing to give referrals. And well-handled enquiries can generate new clients for your business.

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Be transparent and open on your social channels. Customers need to trust you before they’re ready to buy. Social networks can help you build a relationship with them.

4 Compete with larger companies

Your business might be small and you may lack the advertising budget of larger businesses. But social media can be a great leveler. It allows you to compete on equal footing with much larger companies. You can even use it to make a virtue of your size. Emphasize your focused, agile, responsive approach to doing business.

5 Attract new visitors to your website

Your website is one of your key marketing tools. It will contain information about your full range of services. Use social networks to draw people there – and increase your sales.

6 Keep informed about trends and news

By following other organisations in your area of business, you can keep up to date with trends, news and key information.

7 Have your ear to the ground

Two-way platforms like Twitter and Facebook let you interact directly with customers and prospects. Use these platforms to understand the services they need, and to research new ideas.

8 Increase customer engagement

Ask your customers for suggestions and improvements. Ask them what they like and dislike. They will be happy to tell you.

9 Manage your reputation

Social media allows you to respond to comments or complaints swiftly. When you demonstrate a high level of customer service, it has a powerful effect on your reputation.

10 Market on a low-cost budget

You can market your products or services directly to customers without a huge budget. But be aware that you will need to spend time doing this – so make sure you have the resources available.

Some companies dive in without thinking about their strategy, or doing enough background work. This approach won’t give you the best results. Instead, put in some groundwork before opening new accounts. And make sure you evaluate your plans as time goes on.

If your social media account isn’t building followers or conversation in the numbers you’d hoped for, ask yourself why not. Perhaps you were too ambitious, perhaps your approach isn’t quite right.

Consider taking one of our social media marketing courses to help to find out where you’re going wrong – and how to put it right.